Customer Services



Keep up to date with new releases, extra Beat Points and special offers.

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Help & FAQs

Beat Points Loyalty Scheme

Every time you make a purchase you will earn BEAT POINTS, these can be redeemed against future purchases on Cd's and Dvd's on this site. Keep an eye out for special offers with extra points and keep a check on your Beat Points by logging into your account. Donít worry if you are shopping from outside the uk you will still earn the Beat Points (100 Beat Points = £1)

Payment - Choose your Currency

Click the flag and you can shop in the currency of your choice your transaction will be converted to GBP only when you complete the transaction at the exchange rate of the day. (sorry we don't accept american express or laser cards.)

Your payment will be taken securely via Sage Pay, our chosen secure payment gateway or PAYPAL you can decide at the checkout.

Shipping Costs

All orders in the Uk, Channel Islands & Isle of Man are sent by first class mail shipping will be added at the checkout.

All items to Europe and the Rest of the world are shipped by AIRSURE Priority Handling 3 working days to Western Europe, 4 working days to Eastern Europe and 7 working days for the rest of the world.

Overseas shipping costs are calculated on the value of your order and are added at the checkout.

We aim to dispatch your order the same day or next working day. However if items are out of stock they can take up to 21 days.

Lost items will only be replaced after a period of 28 days.

Delivery to PO Box numbers is not recommended EMS will not accept any responsibility for loss in these circumstances.

Returns Policy

If for any reason you are unhappy with your purchase this can be exchanged for an alternative within 7 days. Please return the item in its original packaging, using a recorded / signed for service with details of your alternative selection, enclosing the £3.00 administration fee.

Defective items can also be returned in the original packaging within 7 days and will be replaced like for like free of charge.

How to find the best music and choreography for your classes?

Decide what is the most important criteria and make that your starting point for example if you are looking for cdís at a constant 135 bpm look in BPM constant 130 Ė 139 or if itís the type of music Club, Latin, Disco etc search by Music Style. Alternatively Class Format is equally effective for finding the right music cdís and inspirational choreography for Aerobics, Pilates, Indoor Cycling, Step and more...

Dvdís are multi-region and will play in any country.

Music Samples listen before you buy

You can listen to samples on the EMS flash player Ė you will need Adobe Flash Player installed, this can be downloaded FREE from Adobe's website

Orders shipped to Europe
Up to Shipping cost
£50.00 £6.50
£75.00 £7.50
£100.00 £8.50
£150 £9.50
£200 £10.50
£300 £11.50
Over £300 £12.50
Orders shipped outside Europe
Up to Shipping cost
£50.00 £8.50
£75.00 £9.50
£100.00 £10.50
£150 £11.50
£200 £12.50
£300 £13.50
Over £300 £14.50